Natural Host · Site care

The site, the email and the domains
under steady technical care.

We take on the technical side of the site: hosting, company email, domains, DNS, SSL certificates, backups, updates and the basic security.

It comes with the work on a site, a shop or a system. It is not hosting you order on its own. You don't need to know the server spec.

Talk through the job → or see what the care covers

Already a client, and something has stopped? Report a technical problem.

Maciej Lunitz, Natural Host site care
25 years between the web and the hosting
1 technical person
0–4h to a reply when something breaks
Problem

Hosting is fine — until something breaks. The site dies after an update. Email lands in spam. The SSL certificate expires. The domain is registered somewhere else, and nobody knows whether the backup would actually restore.

01

You don't know who is responsible for the site, the hosting and the domain. The host's support points you at the documentation.

02

Company email is unreliable, or it lands in spam.

03

WordPress needs an update, and you're wary that something will stop working afterwards.

04

Backups are switched on, but nobody has ever checked that you can restore from them.

The alternative

Not plain hosting.
Actual care.

At Natural Host the hosting, the administration, support for the site and care of the email sit in one place. You don't have to hunt separately for an administrator, a developer, hosting support and a domain registrar.

WordPress, WooCommerce, PrestaShop, PHP and Laravel, company email, DNS, SSL and the ordinary problems of a company website — we've been building and looking after them for years.

Scope

What can we
look after?

The scope follows the situation — a simple company site, or a shop that needs a steady eye.

Web hosting

The site on a managed environment, resources sized to what it actually needs, PHP and the databases looked after.

Company email

Mailboxes, SPF, DKIM, DMARC, a look at why mail isn't arriving, and a response if a mailbox is taken over.

Domains and DNS

Domains put in order, DNS records, redirects, and help with transfers.

SSL certificates

Renewals, automatic where they can be, and a look at HTTPS and redirect faults.

Backup and restore

Regular copies, a copy before a bigger change, storage away from the live environment, and a restore that has been tried.

Security

Sensible server hardening, protection against the attacks we see often, scanning, and a response to malware.

WordPress / PrestaShop

Updates, a check that the PHP version still fits, help when an update breaks something, and a copy taken before the change.

Migrations

A move from another host, access and configuration put in order, and a note of the basics.

Who it's for

For firms that want
one person on the site and the hosting.

This is for you if
  • You have a company site or an online shop, and email on your own domain.
  • You don't have an administrator, and you don't want to watch the hosting yourself.
  • You're on WordPress, WooCommerce, PrestaShop, or a site in PHP or Laravel.
  • You want a backup, and a real chance of restoring the site.
  • The domain, the hosting and the email are scattered, and you want them in one place.
  • You want a person, not only a control panel and a knowledge base.
This is not for
  • bulk email and mailshot campaigns,
  • anonymous projects with no company behind them,
  • short, high-risk campaigns,
  • spam, low-grade affiliate sites, doorway pages, phishing,
  • hunting the cheapest host with nobody looking after it,
  • switching it on automatically, with no look at the enquiry first.
How it works

A plain process
with no technical questions up front.

i.

You describe the situation

Give me the site address, or a short account of the problem. You don't need the hosting spec.

ii.

We look at the environment

Hosting, domain, DNS, email, PHP version, backup and the obvious risks.

iii.

We propose a way through it

Care on the current setup, a migration, a new plan, or the email put in order.

iv.

We agree the scope

What the care covers, response time, limits, how many mailboxes and domains, and the monthly price.

v.

We take it on

Migration or configuration, hardening, backup, and support from then on.

Plans

Care sized
to the site.

Guide prices, from. The exact scope and the monthly fee are agreed once we've looked at your situation.

Start

A simple company site and basic email.

£99 / month, from, ex VAT
  • Hosting for the site
  • Basic email
  • SSL and backup
  • A response when something breaks
Agreed with the job
Most people start here
Business

Firms that use the site and the email in a normal day's work.

£199 / month, from, ex VAT
  • Everything in Start
  • More mailboxes
  • SPF, DKIM, DMARC
  • A quicker response
Agreed with the job
WordPress / Shop Pro

WooCommerce and PrestaShop shops, and sites that are in active use.

£349 / month, from, ex VAT
  • Everything in Business
  • A copy before changes
  • Support after updates
  • A look at performance
Agreed with the job
We'll quote it

Larger environments, many domains, or infrastructure of its own.

We'll quote it for the job
  • Dedicated resources
  • A backup plan of its own
  • An SLA written for the job
  • Larger mail setups
Agreed with the job

The figures show the scale of the care. Scope and the monthly fee are agreed with the site, the shop or the system, not as a hosting order on its own.

A plain rule

This is not anonymous hosting for anything and everything.

Natural Host site care is for companies that need a stable, properly looked-after home for the website. We don't switch it on automatically for anonymous projects, bulk email, spam, phishing or short, high-risk campaigns.

Every new enquiry is looked at first. That is how we protect our clients, the mail, the IP addresses and the standard of the work.

Maciej Lunitz, Natural Host site care
Founder · Natural Host Ltd · UK

"The problem rarely stops at the hosting. What matters is the whole thing: the application, the email, the domain, DNS, the backup, and a quick response when something stops."

We've been building and looking after company websites for years. That is why Natural Host site care doesn't stop at the server. It includes understanding the application, its code and how it behaves. Our own managed Linux and Plesk setup is in the hands of the same people who know your site.

WordPress PrestaShop Laravel / PHP Linux · Plesk Company email 25 years at this
Questions

Before you write.

No. It's hosting joined to technical care of the site, the email, the domain, SSL, backup and basic security.
No. The site address, or a description of the problem, is enough. We'll look at the technical detail later.
Yes, a migration can be part of the work. First we look at the current setup, the PHP version, email, DNS, domains and backup.
Yes. Mailboxes, DNS, SPF, DKIM, DMARC, a move, and why mail isn't arriving.
Yes, particularly WordPress, WooCommerce and PrestaShop shops that need regular care, backups and a careful hand on updates.
Nobody can honestly guarantee that. What we can do is a sensibly built environment, backups, monitoring and a quick technical response.
Yes. We can look at it, clean it, restore from backup and harden the site. The scope depends on the state of the site and which copies exist.
Not as a separate product from this page. Care of the server, email and domain is agreed with the site, the shop or the system. An existing problem goes through the technical support form.
No. We don't run bulk mail campaigns, and we don't take on anonymous high-risk projects.
Talk through the job → Report a technical problem