"I have been using Natural Host for almost 10 years. They have professional and efficient service. Maciej's knowledge is excellent. He is able to complete all tasks on time. Fully recommended."
Owner · online shop · UK
The site, the shop or the system should bring in enquiries and be straightforward to run. Email, the domain and the server sit under the same care.
This isn't a site knocked up over a weekend. I stay with it after it goes live.
From the brief to going live — one person, and the responsibility sits with me.
Three ways of building. I pick the one that fits the size and the shape of the job.
Brochure sites, company sites and landing pages for firms that want to look the part and be findable in Google. I build them so you can edit the copy yourself, without ringing me.
Shops that can take an order from day one. Payments, delivery, catalogues and shop SEO are part of the job. I design the setup from having run my own shops.
Web applications for firms whose process a ready-made CMS will not carry. Product configurators, B2B platforms, order desks, booking systems.
No dead line between a designer, a developer and a project manager. One contact, and the responsibility stays with me for the whole job.
The person who picks up has access to the server and knows your site. Reply within 0–4 hours.
I know what a visitor is looking for before they hit "contact". I build the page around the questions a buyer asks before they get in touch — and less of what the firm wants to say about itself.
Looking after the server is part of the site or the shop, not a product on the side. Linux servers with Plesk, run by the same people who built the site. You can still manage the server settings, domains, the database and the mailboxes yourself.
30 minutes. I look at the situation, sketch a first way through it and put a figure on the cost. Nothing is agreed yet.
Week 0We pin down what a visitor needs to know before they get in touch. That is the foundation of a site that works.
Weeks 1–2I build it around how you work and around your customer. I test it on different devices and tighten the performance. We go through the detail together until you're happy with it.
Weeks 3–6A walkthrough of how to run it, phone support, email, and we stay in touch. If you want an ongoing arrangement while the site grows, that's there too.
Months+
naturalhost.co.uk
Twenty-five years where technology and business meet — e-commerce, IT, web hosting, manufacturing. I've been designing and writing software since the early web. For seven years I ran my own shops in food and eco products, with my own warehouse and with outside logistics.
I run every project myself. I know what a few hundred orders a day looks like, a catalogue that turns over with the season, and a back office under time pressure. I design with that in mind, not only from a developer's chair.
SMEs · 5–50 people · services, retail, manufacturing
E-commerce · B2C or B2B · any trade
Firms with an awkward process · B2B · any size
Looking after the server comes with the site or the shop. It isn't sold on its own. Linux servers with Plesk, run by Natural Host. The site and the environment sit with the person who built them — one phone call covers the problem. A panel you can actually use, if you want to manage the hosting yourself.
Tell me what's going on. On the call we'll settle on an approach, the timing and a first figure.
I reply myself, within a day.